Customer Stories
Real Estate Firm: BeyondVoice Makes Brokers Even More Efficient Away from the Office
Real Estate Firm: BeyondVoice Makes Brokers Even More Efficient Away from the Office
Before using Cbeyond, Century 21 Southern Crescent experienced significant Internet service outages that were disruptive to business. "Without reliable Internet service," says Terri, "we couldn't enter properties to show, we couldn't enter properties to go on the market, and we couldn't take the online training courses that make my agents better." Cbeyond's BeyondVoice™ service — featuring local and long distance landline services, as well as high-speed Internet — has improved the company's overall productivity and efficiency.
Using an impending office move as the catalyst for making a service provider change, Century 21 Southern Crescent elected to upgrade and consolidate Internet, local and long distance calling services to one provider. "With Cbeyond, we haven't had one service outage and this has made us a lot more efficient compared to before when we used a competitive provider," says Terri.
Reliable Internet service is the life-blood of real estate entrepreneurs. According to Terri, "If the Internet is down, we can't do our jobs. We use the Internet to run our entire business. We are constantly using the MLS, FMLS, and email to get our jobs done."
Cbeyond's Integrated Voicemail and Unified Messaging help make brokers even more productive when out of the office. Now a broker only has to check one voicemail box to hear messages from landline and mobile phones. With Unified Messaging, the broker can listen to, forward, delete, save and back-up important voicemail messages right from their email inbox. Voicemails are sent via attachments in email and can be listened to using any standard PC media software like Windows Media Player™.
"Cbeyond is dependable, easy-to-use, and innovative, and that's important to me when selecting a service provider for something as important as our communications services," says Terri.
